|WE SHIP FOR FREE IN ITALY ON ALL ARTICLES TO CATALOG AND IN EUROPEAN UNION WITH UNIQUE RATE
We can deliver the products you purchased within the Italian National Territory and in all European Union countries (Austria AT, Belgium BE, Bulgaria BG, Czech Republic CZ, Croatia HR, Denmark DK, Estonia EE, Finland FI, France FR, Germany DE, Greece GR, Hungary HU, Republic of Ireland (Eire) IE, Latvia LV, Lithuania LT, Luxembourg LU, The Netherlands NL, Principality of Monaco MC, Poland PL, Portugal PT, Romania RO, Slovakia SK, Slovenia SI, Spain ES, Sweden SE, United Kingdom GB). For this reason we rely on the best express couriers such as SDA, for the Italian national territory and Bartolini for the European one. SHIPPING IN ITALY ON ALL THE FREE ITEMS - For shipments in Europe we apply the single rate of € 19.00. See the areas HERE
|WE SHIP IN THE MOST SHORT TIME POSSIBLE
Every day our commitment is to have satisfied customers.
This is why we try to fulfill the orders as soon as possible or to notify the customer if the shipment was delayed.
Shipping times are indicated in the product page of the chosen article (every order is processed the same day to ensure full satisfaction of our customers).
The delivery of the package is charged to the Corriere Espresso UPS/BRT/GLS/SDA. Our warehouse entrusts the package to the courier within the time indicated on the product sheet; once the package is taken in charge, the courier delivers it within 24-48 hours (48 hours for Puglia, Basilicata, Calabria and Islands) from Monday to Friday.
|HOW TO DO THE RECEPTION OF THE PACKAGE
For the security of your purchase, when the courier will deliver, you will need to check:
That the package is intact, not damaged or wet and in any case conforms to the standard characteristics of a package;
That the personalized adhesive tape is intact and not tampered with;
That the number of parcels indicated on the waybill corresponds to the number of parcels actually delivered;
Any disputes must be immediately raised to the carrier, in the absence of these, the product is considered by law correctly delivered.
|IF THE PACK IS DAMAGED OR MISSED
If on receipt of the goods the package is damaged or tampered with you have two possibilities of recourse:
Express a reservation: Accept the package safely, but before signing the document the customer will have to write "I accept with reserve right because the package has the following anomaly ..... (describe the damage that is observed on the package)". It will thus be possible once the package has been opened and any damage has been found, to be compensated for the damage suffered.
Tell the carrier the unacceptability of the package for tampering: he refuses the package for tampered package by communicating it directly to the Carrier.
Warning: if you do not perform at least one of these operations AmelùShop considers the parcel regularly delivered.